Our Reviews

Accommodated us with a vehicle while ours was being done. Found the problem in good time. Friendly service.

Everything from the financial portion to moving my stuff was extremely easy. They even moved both vehicles inside as it started raining while I was finishing the financial part.

Fast and friendly.

Everything went well, however the tech said he was unable to test the battery because he couldn't remove the panel in the trunk where the battery is. I'm very confused, because you can see the battery when you open the trunk and the panel is very easy to remove, I've done it myself???

Fast and friendly.

Easy to schedule, on time, good work

Went in for an oil change, service representative (Nicole) was friendly and efficient. No hassles, quick and easy and on with the rest of my day.

Salesman knew way more about the vehicle and all its accessories than any other salesman at other dealers I went to. Salesman didn’t ask what I owed on my trade-in which seems to be the very first question(game) that all other dealers ask. They gave me $1K more than any other dealer had offered.

you guys were polite and professional. whenever we need help with vehicle, we are glad you guys are there. thanks.

Friendly, courteous service, issue resolved

Always friendly

I am always satisified with the service, and the personal attention to detail.

Prompt service. Friendly personal

Always good!

Excellent service

Much quicker than expected...very helpful

Much better employee/customer interaction than the vehicle dealerships in Bismarck where I'm from. Also was much better in dealing on a reasonable trade-in and purchase of a new vehicle than in Bismarck/Mandan area.

Always easy. Wilhelm's is the best!

Done on time. Great communication.

I was very happy with my salesman Jordan. It was a no pressure experience and I was offered a good deal for my trade in. I was allowed to test drive the vehicle I was interested in and he offered to help me find what I wanted if I didn’t want what they had on hand. Buying at home is important with all the new items this car has and Jordan told me to contact him with any questions I have about my new Super Cruise Acadia.

Even though we never met in person, It was a great pleasure working with Austin L. He was very professional and prompt with any questions I had. We were kept up to date with the delivery and immediately notified of any changes. I would recommend Wilhelm Chevrolet Buick GMC to anyone.

Everything was ready when I arrived. Everything went very smoothly and was out in no time.

Taylor was very thorough in explaining all the functions, very responsive. Was willing to do anything to get us what we were looking for. Loved that he came to my house & programmed the garage door opener for me. Taylor said more than once any problems, questions don’t hesitate to call or stop in. So far we are very happy with our purchase.

Just purchased a 2025 Chevy Tahoe. I live in California and the whole process was very simple. Ron and Steve were great and made everything seamless and simple.

Super grateful and happy with the service I received. Wilhelms has always been on point and Super fast with helping me fix my vehicle. I will always bring my vehicle to wilhelms before any other place.

Casey in the Service Dept was great to work with. Got my car in and serviced smoothly.

Personal all went out of the way to help me with a situation I was having.

I took my pickup in because of a dirty def fluid warning and AC not working. They got the AC to work but the service engine light came back on in 23 miles. I left a message with service but have not received a response yet.

Worked with Taylor Vinning and it was the best truck purchase I have ever had 5th GMC I have purchased, he made it so easy to buy a truck

Recalls and serviced Good communication

Staff treated me like family

Very accommodating. Friendly!

If I have to write something to fill out this survey, I won’t fill it out next time

Could’ve cleaned the fluids off after draining. It sat on the pan and drained all over my garage floor. I ended up wiping it all off with a rag. Other than that everything seems good.

Wilhelm's went above expectations

The service coordinator was able to schedule an oil change appointment the was timely and convenient for me. They also investigated a issue with the transmission cooler and provide an estimate for the necessary repairs.

Great service

Very punctual

Very courteous done in good time

always good service and respectively

addressed all maintenance with professionalism and promptness.

We are happy with the service Wilhelm Chevy in Jamestown provides. Our sales person, Ron Schauer, stands behind what he sells and always gives great customer service. We are very happy with our current vehicle and know Wilhelm Chevy is just one call away if we have questions.

Very quick considering the work that needed to be done. Always helpful and kind staff.

It seems to take forever to get the oil changed.

I was satisfied with how the dealership responded to all of my questions and were willing to work with me. Brett did a fantastic job.

entered the dealership, needing an oil change & flat tire repair, left very pleased w/the service, a repaired tire, and a clean cabin filter, as well as the interior was very clean. Thank you for special service. PAUL TRAUTMAN

Good job rts senior citizen still waiting for discount on sEBIOR DISCOUNT

Our car needed new windshield wipper blades, and the tech called to see if we wanted them replaced. Nice.

Everyone at Wilhelms are so nice and friendly and will go out of their way to make sure everything is done right.

Everyone was very helpful and professional. The salesman (Ron Schauer) was excellent and we would not hesitate to buy from him again.

The service was good and on time

Friendly service! Very prompt at getting your vehicle serviced !

There has been a continual lack of communication. The salesman Brett promised my truck would be shipped & received 2 days after the Docusign paperwork was completed, that was a week ago and he has stopped all communication 5 days ago. It's now a week after they received my wire transfer and no truck and no idea when my truck will arrive.

Casey is always a great help when i need something fixed on my vehicle!

Oil change! Timely and clean as always!

Very professional and courteous.

Prompt, courteous, explained the process.

Ron was amazing to work with to get my truck. Extremely honest and helpful. I’d buy a truck from him in a second. He should get a bonus

Great experience

Tech found the problem and checked couple other concerns

Top notch customer service

We had a very good experience at Don Wilhelm’s, from Kenzie in Sales and Skovy in the Business Office. Everyone we met were helpful and friendly. We will be doing business there again! Chuck and Linda Peterson

Very Freindly, honest, open, reasonable and all around great experience. The rainbow color scheme is a little unsettling.

Got me in right away! Thanks.

Don Wilhelms always does a good job. Very friendly...

Great service

Friendly helpful staff Fast service!

Good work

professional. On time. reliable.

Very satisfied with service on both vehicles and do recommend to others how satisfied we are with your service department.

Body shop guys were great.

Looks like it was done with no issues

Work was done in a timely manner and service person was great in informing me about another issue with my vehicle, Everything was fixed and I was on my way. Everyone was very courteous.

Great service

Good

brought vehicle in and they took it intoservice. i read a book and waited. Very professional and painless.

great attitude

They diagnosed the problem quickly. It was a sensor that was out. I know during the winter months they are busy so I got another appointment scheduled in January to install it.

Great communication and service

was a great experience. They were prompt and really easy to work with

Great service

Easy check in, was only an hour total

I looked at vehicles at the civic center and when I came in no one was helping me they sat around until Ron asked me some questions. It is a good thing he did as I was very pleased with him and ended up buying a 2026 truck. Unfortunately for the others that did not help me. Thanks to Ron.

I have always been pleased with the sales people as well as the service provided w/Wilhelms

the engine light was on and did not fix it

I do not remember having any service performed at the dealership. I made a purchase and left.

I had 2 vehicles come in for service. After waiting almost 2 weeks in order to get in the one vehicle had derated to the point I could no longer leave town with it. The first one had 4 or 5 things on the list, that was not only with the service order but also on a piece of paper on the dash when delivered. The most obvious was a very loud serpentine belt. Even if this wouldn't have been listed as an issue the technician should have known this was an issue that needed attention. The second vehicle had an oil leak as the main issue. Since I had to wait so long to just get it in for them to just look at it, the def system started to have issues. I called and also came into the shop in hopes of clearing the codes. They wouldn't clear and I was unable to drive the vehicle on the highway due to the derate. When I got the call saying my truck was ready, I asked about the def system. Casey was gone so someone else called and they said they didn't have anything on the service order for a code. I said it should have been pretty obvious since the truck was derated on the dash. He said he had also runs the diagnostic computer on all the vehicles that come in. When he looked back yes it showed active codes that should have been addressed. 2 vehicles in the same week that had VERY obvious issues that needed attention, one being written down in 2 places and you could hear it from across the parking lot. The other being major derate codes. I get things get forgotten about in the office, but the tech should have also caught both of these issues very easily.

Great Service